Privacy Policy
Fortis Property Services Group Ltd (“we”, “us”, “our”) is committed to protecting your personal data and handling it responsibly.
This policy explains how we collect, use, and store your information when you visit our website or contact us.
1. Who We Are
Fortis Property Services Group Ltd
Unit 2, 2 Thayers Farm Road
Beckenham
Kent
BR3 4LZ
Unit 2, 2 Thayers Farm Road
Beckenham
Kent
BR3 4LZ
Email: info@fortispsg.co.uk
We are the data controller responsible for your personal data.
2. What Information We Collect
We collect the following types of information:
Information you provide
· Name
· Email address
· Telephone number
· Company details (where relevant)
· Enquiry or service request details
Information collected automatically
· IP address
· Device and browser type
· Pages visited and time spent on the site
· How you arrived at our website
Information submitted through our contact forms is stored securely within our internal client database.
3. How We Use Your Information
We use your information to:
· Respond to enquiries and provide services
· Assess your requirements and prepare quotations
· Manage ongoing client relationships
· Maintain internal records
· Improve our website and services
· Send relevant updates, marketing emails, and newsletters
Meet legal and regulatory obligations
4. Marketing
We may contact you with relevant updates or service information if you have:
· Made an enquiry
· Engaged with our services
· Opted in to receive communications
You can opt out at any time by:
· Using the unsubscribe link in emails, or
· Contacting us at info@fortispsg.co.uk
We do not sell your data or share it for third-party marketing.
5. Lawful Basis
We process your data under:
· Legitimate interests (running and improving our business)
· Contractual necessity (delivering services)
· Legal obligations
· Consent (where required, such as cookies)
6. Sharing Your Information
We may share your data with:
· IT and system providers
· Professional advisers
· Regulators where required
All parties are required to handle your data securely and lawfully.
7. Data Retention
We only keep personal data for as long as necessary to:
· Deliver services
· Maintain records
· Meet legal requirements
Data is securely deleted when no longer needed.
8. Cookies
We use cookies to improve how our website works and understand how it is used.
You can control or disable cookies through your browser settings.
For more detail, see our Cookie Policy.
9. Data Security
We take appropriate measures to protect your data from unauthorised access, loss, or misuse.
10. Your Rights
You have the right to:
· Access your data
· Correct inaccurate information
· Request deletion
· Restrict or object to processing
· Withdraw consent
Contact: info@fortispsg.co.uk
11. Changes
We may update this policy from time to time. The latest version will always be available on this page.
12. Complaints
You can contact us directly or raise concerns with the Information Commissioner’s Office (ICO).